If you’re hoping to visit us today, please give us a call on 0191 908 7802 instead.
Please note when booking for a group of 5+ we will request a £5pp deposit is to be paid when we confirm your booking. Refunds are only given with 24hrs notice. We suggest the organiser collects payments from the other attendees in advance. Read our detailed T+C’s.
GLAZING AND FIRING YOUR POTTERY:
We try our best to ensure that every aspect of the creative journey you take with us is fun and enjoyable. The final part of this journey involves the glazing and firing of your pottery up to temperatures in excess of 1000˚C. This process is carried out onsite by our studio assistants who treat each piece with the greatest love, care and attention.
We strive for perfection with every piece, however the kiln gods are not always on our side.
Painted ready made pieces: Occasionally glaze spotting can occur, as well as surface imperfections such as tiny bumps caused by brick dust flying around the kiln as it heats up, this dust can settle on items as the kiln temperature cools. If we feel it is safe to do so, we will try to fix glazing issues by re-firing the pottery. In the exceptional event of a piece of painted ready-made pottery cracking in the kiln we will offer compensation by way of a replacement voucher.
We hope you understand that we do everything we can to try and prevent such things, however it is not always possible. The unpredictable element can be both the charm and frustration of ceramics.